Shipping Policy
Delivery coverage, timelines, installation logistics and what to expect on the day.
Last updated: 1 June 2026
Coverage and cost
We deliver to all nine provinces of South Africa. Delivery and crane/access costs depend on distance and site conditions and are confirmed on your quotation.
Lead times
In-stock units are typically delivered within 7–14 business days. Made-to-order and imported configurations may take longer; we confirm timelines in writing before you commit.
On the day
Our team will confirm site readiness, manage placement and, where included, complete plumbing and electrical connection and commissioning. Please ensure clear, safe access to the installation point.
This document is a plain-language starting point and is not legal advice. Please have a South African attorney review it for your business before publishing, particularly in relation to POPIA and the Consumer Protection Act. Questions? Email consultations@velura.co.za.